Shipping policy

Shipping Policy – Light of Soul Apothecary

At Light of Soul Apothecary, every candle is handmade with care and intention ✨. We want your order to arrive safely and bring you a moment of calm and joy.

Shipping Locations

  • We currently ship within the U.S. mainland only.

  • Shipping to Hawaii, Alaska, Puerto Rico, and international countries is not available at this time.

Processing Time

  • Orders are usually processed and shipped within 2–3 business days after your order is placed.

  • Each candle is handmade, so please allow a little extra time for us to create your product with love and care.

Shipping Time

  • Delivery times depend on the shipping method and your location. Most U.S. mainland orders arrive within 3–7 business days after shipment.

  • Please note that delivery times are estimates and may vary due to carrier delays, holidays, or other circumstances beyond our control.

Shipping Costs

  • Shipping costs are calculated at checkout.

Tracking

  • Once your order has shipped, you will receive a tracking number via email so you can monitor your package.

Important Notes

  • We are not responsible for delays caused by the carrier or incorrect addresses provided at checkout.

  • If your order is damaged during shipping, please contact us within 7 days of delivery (see our Return & Refund Policy for details).

Thank you for supporting a small, handmade business. Every candle is crafted with love, and we hope it brings warmth and calm to your space 💛.